The center of the MSP industry is not technology.
Yes, it’s important—of course.
But it’s the people and their problems that sit in the center of everything you do as a service provider. Technology is meant to help and serve people.
So, what are those people-problems that we need to solve? And, how does the data and facts get us there?
This is the exact mission George Bardissi seeks to solve through his three companies: BVOIP, MSP Initiative, and Bardissi Enterprises. He’s got a superpower for staying nimble and quickly pivoting his businesses to current market conditions and needs.
To share more about what he’s learned in life and business, George joined us on a recent episode of The Stride to Freedom podcast. Check it out or read the key takeaways here.
Learning from Hard Lessons
Success doesn’t usually just happen. As George puts it, you either learn the hard way or you learn from others learning the hard way.
And for him, it was mostly the first. As a child of new immigrants to the USA, George received the message at a young age that hard work is required to get anywhere you want to go. And so he’s always been focused on the grind—putting in the hours and effort to build something up.
But hard work doesn’t always mean its smooth sailing, either. George is someone who always asks “why” and wants to push against the status quo. He’s direct and likes to focus on the facts at hand.
And some people don’t like this.
They’re heavily invested in the “way things have always been” and don’t want to engage in tough conversations. This has, at times, created real challenges for George to move forward with his projects because there’s communication and relationship hurdles to overcome.
By staying consistent to who he is, though, George works his way through those challenges and focuses on building relationships and having honest conversations with anyone in front of him.
Staying Nimble and Running Three Companies
George is a lifelong learner, always eager to understand what’s happening and take advantage of new opportunities in the industry.
And this ability to stay nimble and pivot into different opportunities goes back all the way to high school. George started an IT company that made enough money to pay his own tuition. There was a time in which he was the only student with a laptop and figured out how to get an internet access point.
He then went on to wire the rest of the school and launch his own IT company by bidding on contracts with his school.
From there, he’s added on two additional companies to his consulting firm—bvoip and MSP Initiatives.
Bvoip is a company committed to helping MSP solve real-world problems through automated and integrated workflow solutions.
The MSP Initiative is a recent initiative that George started during the pandemic. It’s a community-based approach to the IT and MSP services industry that brings professionals together to learn, grow, and sharpen their skills.
And how does he run it all? Well, George is the first to admit he works more than a full-time job.
But he also ensures that he delineates tasks and responsibilities to team members so that everyone, himself included, are using their time on what they do best. In doing so, George is able to take on more high-value jobs.
People Over Technology
Through all of his work, but MSP Initiative in particular, George has learned the key importance to everything he does: people.
Like anyone in the tech space, George loves seeing innovative and exciting developments. But they don’t mean anything if they’re not helping people solve real-world problems.
It’s the people and their “human problems” that matter. George’s mindset is centered on the fact that technology is a tool to help people. So, he prioritize relationships and conversations to understand how to better help people. Collaboration is so much more powerful than working alone in isolation.
There’s so much more to learn from George and all his exciting initiatives. Listen to his full interview on the Stride to Freedom podcast, and if you want to keep up with him, stay connected on LinkedIn, or check out his three companies: bvoip, Bardissi Enterprises, and MSP Initiative.
This Stride Live Webinar is hosted by Stride Services. Stride is a comprehensive financial solutions provider, specializing in outsourced bookkeeping, accounting, tax, and advisory services for Managed Service Providers.
If you’re interested in being a featured guest on our Live Webinars or if there’s a subject matter expert you’d like us to interview, please let us know!
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Show Notes + Transcript:Â
George Bardissi: LinkedIn
bvoip: Website/LinkedIn
MSP Initiative: Website/LinkedIn
George Bardissi: Email
Webinar Transcript:Â
Prioritizing People and Data for Success in the MSP Industry
