A Path to Freedom Through Process with Adi Klevit, Founder and CEO, BSCG
Adi Klevit is a business owner’s gateway to freedom. No, she doesn’t give you all the answers. She doesn’t make it easy. What she does is help you put the processes in place in your business so you can more confidently build a machine that will grow. What is a process? A process is a method of doing something repetitively in order to get the same result every time. Good process is tied to a clear goal that can be measured.
Many business owners toil “in their business” for years, unclear and unconfident in how they are going to “get out of it.” The problem usually comes down to:
- The wrong organizational structure for the business strategy; and
- A lack of well defined and documented processes and systems that make it clear to all what needs to be done to deliver your service or product.
For clarification, processes are part of systems. For example, you might have a system on how you answer the phone and take a message and transfer. Within that system are the processes for “how” to answer the phone, take the message and transfer.
As the founder of Business Success Consulting Group, Adi is a maniacal process person. Processes could focus on things like new employee onboarding, retention, customer experience, error exception handling, training, communication, etc. Wherever there is an area of responsibility, that gets documented in detail. Oh, you think that might be overkill because people know what they need to do? Think again. If you ever wake up at night concerned that if you lose that one employee that things will go off the rails, call Adi!
You’ll enjoy this Podcast episode with Adi—A good test for assessing whether you have the systems in place. Ask yourself these questions and see how it feels to answer them:
- Do you feel your business is organized?
- Do you feel calm?
- Do you feel like you know where everything is or how everything is being done?
- Do you have areas of confusion, uncertainty, overwhelm, overwork, and inefficiency?
Don’t give into the fallacy that your business is super unique and requires all kinds of bespoke processes. That’s the easy way out. Adi will help you simplify and streamline so that you can see a path to a business that doesn’t require a rocket science degree to understand.
If you want to grow your business and you are willing to look inside your organization for what needs to change in order to do that, consider having Adi join you as an ally. She will help you pave the freedom path. Learn more in our most recent podcast episode with Adi Klevit.
Special thanks to our sponsor, Stride Services, who provides outsourced bookkeeping, accounting and CFO Advisory services to growing professional service firms around the United States.
We are fortunate to have Adi available to spend time with us on this edition of Stride 2 Freedom. If there is a speaker you’d like us to interview, let us know. Stay well. Stay safe. Stay healthy.
Show Notes and Links From Episode:
Adi Klevit LinkedIn
Adi Klevit Email
Business Success Consulting Group Website / LinkedIn
Episode Transcript:
Podcast: Follow the Process with Adi Klevit, Founder and CEO, Business Success Consulting Group
